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Networking
How a network switch works
Author Date Revision Samuel Knoppe 4/11/2024 1.0 Related product (if any): N/A Description: Explains the fundamentals of network switches, what they are used for, and how they work. Symptoms: N/A Cause: N/A F...
How a router works
Author Date Revision Samuel Knoppe 4/12/2024 1.0 Related product (if any): N/A Description: Describes what a network router is, how it works, and some basic concepts relating to its functions. Symptoms: N/A Cause: ...
The OSI model and the basics of network troubleshooting
Author Date Revision Samuel Knoppe 4/10/2024 1.1 Related product (if any): Description: Describes the open systems interconnection (OSI) model and how it is used for troubleshooting network-related issues in IT. Symptom...
Informational SOP Template - DO NOT USE
Author Date Revision Author 04/18/2024 1.0 Related product (if any): N/A Description: N/A Notes: N/A Files Needed: N/A Information: N/A
MPLS - A WAN routing technique
Author Date Revision Samuel Knoppe 4/22/2024 1.0 Related product (if any): N/A Description: Describes Multiprotocol Label Switching (MPLS) and how it works. Notes: Need perquisite knowledge of the OSI Model, network swi...
SD-WAN - A Cloud-focused WAN routing technique
Author Date Revision Samuel Knoppe 04/23/2024 1.4 Related product (if any): N/A Description: Describes SD-WAN and what it's used for. Notes: Knowledge of dynamic routing protocols, MPLS and WAN concepts, and the OSI Mod...